coping-strategies
Recognizing Warning Signs: Practical Ways to Support Someone in Crisis
Table of Contents
In our increasingly complex and fast-paced world, the ability to recognize when someone is experiencing a mental health crisis has never been more important. Nearly 1 in 5 U.S. adults experience mental illness each year, yet many people struggle in silence, unsure how to ask for help or unaware that their symptoms warrant attention. Understanding the warning signs of emotional distress and knowing how to provide meaningful support can literally save lives. This comprehensive guide will equip you with the knowledge and practical tools needed to identify crisis situations, approach someone in need with compassion, and connect them with appropriate resources while maintaining your own well-being.
Understanding Mental Health Crises: What You Need to Know
A mental health crisis happens when a person's actions or state of mind pose a danger to themselves or others, or when they are unable to care for themselves or function in daily life. It's essential to understand that what constitutes a crisis varies from person to person, and the presentation can differ significantly based on individual circumstances, underlying conditions, and environmental factors.
For some, a mental health crisis may involve active suicidal thoughts, a loss of reality (psychosis), or severe panic attacks. For others, it may present as emotional shutdown, erratic or risky behavior, or a complete withdrawal from social or professional responsibilities. The key distinction is that while ongoing mental health challenges, such as depression or anxiety, can persist over time and often require long-term treatment, a mental health crisis represents a sudden and severe escalation of symptoms.
The Current Mental Health Landscape
Global figures from the WHO show that roughly 1 in 8 people worldwide are currently living with a mental disorder, with anxiety and depression remaining the most prevalent issues. The statistics paint a concerning picture of the current mental health environment. Nearly 1 in 10 U.S. adults reported experiencing a severe mental health crisis in the past 12 months, highlighting the widespread nature of this public health challenge.
What makes the current situation particularly challenging is the convergence of multiple stressors. The constant hum of social media, the rise of AI-driven work environments, lingering post-pandemic grief, and climate-related anxiety all contribute to a new wave of modern mental health issues. 58% of Americans report feeling anxious about personal finances, and 52% cite uncertainty about the future as a primary stressor, demonstrating how external pressures compound individual vulnerabilities.
Recognizing the Warning Signs: Early Detection Saves Lives
The earlier we spot the signs, the sooner we can step in with support before those symptoms grow into a deeper crisis. Being able to identify warning signs requires attentiveness to changes in behavior, mood, thinking patterns, and physical health. There are some key signals that could indicate someone is struggling, and they can be subtle at first.
Behavioral Changes to Watch For
One of the most common signs of emotional crisis is a clear and abrupt change in behavior. These behavioral shifts often represent a departure from the person's typical patterns and may include:
- Withdrawal from friends, family, and social activities
- Not enjoying or engaging in things they used to like, engaging less socially
- Stopped going to work, stopped showering, or stopped answering calls
- Inability to perform daily tasks, bathing, getting dressed, etc.
- Increase in risky behaviors (i.e., increased substance/alcohol use, driving recklessly, getting into confrontations/fights, excessive spending/gambling, risky sexual behavior)
- Engaging in dangerous or self-destructive activities
Emotional and Mood Indicators
Sudden and intense changes in emotional state can signal a mental health crisis. A person may quickly shift from feeling calm to angry, or from withdrawn to unusually energetic, without any clear cause. Additional emotional warning signs include:
- Extreme mood swings
- Expressions of hopelessness, worthlessness, or despair
- Talking about being a burden on others, feeling hopeless, wanting to die or kill themselves, having no reason to live
- Persistent feelings of emptiness or numbness
- Overwhelming anxiety or panic that interferes with daily functioning
- Uncharacteristic irritability or anger outbursts
Physical and Cognitive Signs
Mental health crises often manifest through physical symptoms and changes in cognitive functioning. Important signs to recognize include:
- Sleep irregularities, including insomnia or excessive sleeping
- Significant changes in eating patterns or appetite
- Decreased hygiene
- Significant cognitive difficulties: difficulty organizing thoughts, concentrating, planning, problem solving
- Unexplained physical complaints or chronic pain
- Noticeable changes in energy levels, either extreme fatigue or agitation
Critical Warning Signs Requiring Immediate Action
One of the most critical warning signs is when someone says they want to die or mentions feeling like a burden. Statements such as "I can't go on" or "Everyone would be better off without me" should be taken seriously. No emotional crisis is more urgent than suicidal thoughts and behavior, or threats to harm someone else.
Additional urgent warning signs include:
- Seeking out methods to harm themselves, such as researching weapons or medications
- Giving away prized possessions or making final arrangements
- Talking about feeling trapped with no way out
- Expressing unbearable emotional or physical pain
- Saying things that don't make sense, or being convinced something is happening that you know isn't real
- Threatening to harm others or destroy property
How to Approach Someone You're Concerned About
Don't wait to bring up your concerns. It's always better to intervene early, before your loved one's emotional distress becomes an emergency situation. However, knowing how to initiate this conversation can feel daunting. The approach you take can significantly impact whether the person feels safe opening up to you.
Preparing for the Conversation
Crisis intervention experts recommend taking a moment to do some research and prepare before jumping into a conversation with someone in crisis. Tips and resources can be found on the websites of organizations including the National Alliance on Mental Illness, The Trevor Project, the American Psychological Association and 988, the U.S. mental health crisis hotline.
Before approaching someone, consider:
- Choosing a safe, private, and comfortable environment for the conversation
- Ensuring you have adequate time without interruptions
- Preparing yourself emotionally to hear difficult information
- Having resources and helpline numbers readily available
- Considering cultural factors that might influence how the person perceives mental health discussions
Starting the Conversation
Sit down to talk in a supportive, non-judgmental way. You might start the conversation with a casual invitation: "Let's talk. You don't seem like yourself lately. Is there something going on?"
Start with an open-ended question that acknowledges the shift in behavior. This approach allows the person to share at their own pace without feeling interrogated. Examples include:
- "I've noticed you seem different lately. How are you really doing?"
- "You haven't seemed like yourself. I'm here if you want to talk about anything."
- "I care about you and I'm concerned. Can we talk about what's going on?"
Mental health crises are complex, and it is critical to understand cultural stigmas and other barriers that might be at play in starting a conversation. For some, jumping right in with diagnostic words like "depression" and "anxiety" can cause the person to shut down.
Creating a Comfortable Environment
Using "parallel activities" can take the pressure off the conversation. Creating space for a conversation about mental health while taking a walk or during a car ride can allow someone to open up without forcing eye contact or formality. This technique can be particularly effective for people who find direct confrontation uncomfortable.
The Art of Active Listening and Validation
Listening might seem easy, but truly listening is a skill. Often, when we talk to people, they are just waiting for the slightest breath to jump in with their own story. They were thinking about what they wanted to say rather than focusing on what you wanted to communicate. Don't be that person when a friend comes to you for support. Listen fully and do your best to stay silent.
Principles of Active Listening
Effective active listening involves several key components:
- Stay calm, and do more listening than talking. Show your loved one that you can be trusted to lend an ear and give support without passing judgment
- Use interjections or brief words of affirmation to show you're engaged. Give the person the space to vent and release the emotions they've been bottling up
- Maintain appropriate eye contact and open body language
- Avoid interrupting or finishing their sentences
- Put away distractions like phones or other devices
- Be comfortable with silence, allowing them time to gather their thoughts
Validating Their Experience
When you feel your friend has said everything they need to, go back to the words and emotions you noted in your memory while listening. Acknowledge their feelings and emotions, using their own words if possible, to show you have really heard and understood how they are feeling.
Validation doesn't mean you agree with everything they say, but rather that you recognize their feelings as real and legitimate. Effective validation statements include:
- "That sounds incredibly difficult. I can see why you're feeling this way."
- "Your feelings are completely valid. Thank you for trusting me with this."
- "I hear that you're struggling, and I want you to know I'm here for you."
- "It makes sense that you would feel overwhelmed given everything you're dealing with."
What Not to Say
Well-intentioned comments can sometimes cause more harm than good. Even with the best intentions, certain phrases can come off as dismissive or invalidating. Telling someone to "calm down" can make them feel like their emotions are invalid or exaggerated. Instead, focus on creating a calm environment and providing gentle reassurance.
Avoid these common pitfalls:
- Comparing their crisis to something worse minimizes their feelings and struggles. What they're experiencing is real to them, and acknowledging their pain is more supportive than trying to put it into perspective
- "Just think positive" or "Look on the bright side"
- "Everything happens for a reason" can come across as dismissive of their pain. During a crisis, people often need acknowledgment of their feelings, not a philosophical explanation
- "At least you have..." can make them feel guilty for having their emotions. While it's true that others may face difficult situations, it doesn't change the reality of what they are feeling in that moment
- "I know exactly how you feel" (unless you've experienced the identical situation)
- "You're being too sensitive" or "You're overreacting"
Providing Practical and Emotional Support
Supporting someone in crisis doesn't mean you have to solve their problems. In fact, the most valuable thing you can do is offer a safe space for them to express their feelings without judgment. However, there are concrete ways you can help beyond just listening.
Offering Meaningful Assistance
Your list of supportive options could look like this: "I can listen to you, I can hug you, I can give you advice, or all three. You let me know what you need." Offering concrete options, like spending time together or helping with a task, can also help them feel better.
Practical support strategies include:
- Ask if there's anything specific you can do to help. This could be as simple as bringing them a meal, running an errand, or helping with daily tasks
- Offer to accompany them to appointments or help them research resources
- Check in regularly through calls, texts, or visits
- Help them maintain routines when possible, such as encouraging regular meals or sleep schedules
- Assist with responsibilities that may feel overwhelming, like childcare or household tasks
- Be present without expecting anything in return
Maintaining Connection
Keep social contact. Part of the emotional support you offer could be to keep things as normal as possible. This could include involving your friend or family member in social events, or chatting about other parts of your lives. This balance helps prevent the person from feeling defined solely by their crisis.
Others might not say anything the first time you try to have a conversation, but come back days or weeks later to talk. Patience and consistent availability are crucial components of effective support.
Helping Them Develop Coping Strategies
Encourage them to engage in something that might help relieve their emotional distress. If possible, do it together. Another action could be to practice an emotional regulation technique. It could be a culturally appropriate practice like prayer, singing, or dancing. Support them through that difficult moment by helping them find positive coping mechanisms and avoiding harmful ones like drinking alcohol.
Healthy coping strategies to encourage include:
- Physical activity or gentle exercise
- Mindfulness or meditation practices
- Creative expression through art, music, or writing
- Spending time in nature
- Engaging in hobbies or activities they previously enjoyed
- Connecting with supportive community or faith groups
Encouraging Professional Help: When and How
While you can offer valuable support to your friends and relatives, it is important to remember that it doesn't replace professional mental health care. Emotional distress and mental health conditions can be overwhelming and require professional follow up, especially if this is impairing the normal functioning or causing important emotional suffering.
Recognizing When Professional Help Is Needed
Professional intervention becomes essential when:
- The person expresses suicidal thoughts or plans
- They are unable to care for themselves or perform basic daily functions
- Symptoms persist or worsen despite support from friends and family
- They experience hallucinations, delusions, or loss of contact with reality
- Substance use is escalating or becoming dangerous
- They pose a risk to themselves or others
How to Suggest Professional Support
Approaching the topic of professional help requires sensitivity. Be patient. You won't always know the full story, and there may be reasons why they are finding it difficult to ask for help. Offer emotional support and reassurance. Let them know you care about them and you'll be there if they change their mind.
Effective approaches include:
- Normalizing therapy by sharing that many people benefit from professional support
- Emphasizing that seeking help is a sign of strength and self-awareness
- Offering to help research therapists, make appointments, or provide transportation
- Sharing resources and contacts of mental health professionals could be valuable to help others
- Discussing different types of mental health professionals and treatment options
- Addressing practical concerns like cost, insurance, or scheduling
Your role is to be supportive and encourage them to reach out to family, the counseling center or another medical professional as a first step — even if you don't fully understand the problem or its severity.
Types of Professional Resources
Understanding the various mental health resources available can help you guide someone toward appropriate help:
- Therapists and Counselors: Provide talk therapy and coping strategies
- Psychiatrists: Medical doctors who can prescribe medication and provide therapy
- Psychologists: Offer psychological testing and various therapy modalities
- Crisis Hotlines: Immediate support available 24/7 (such as 988 in the United States)
- Support Groups: Peer-led or professionally facilitated groups for specific issues
- Community Mental Health Centers: Often provide sliding-scale fees based on income
- Employee Assistance Programs (EAPs): Workplace-provided confidential counseling services
Responding to Immediate Crisis Situations
No emotional crisis is more urgent than suicidal thoughts and behavior, or threats to harm someone else. If you suspect a loved one is considering self-harm or suicide, don't wait to intervene. It's a difficult topic to bring up, but discussing suicide will not put the idea in someone's head.
Safety First: Immediate Actions
Think safety first. Do not put yourself in a dangerous situation. Remove anything in the area that may be harmful (e.g. guns, pills). If someone's life is at risk, get professional support right away, and first and foremost, never leave them alone.
In an immediate crisis:
- If you think someone is suicidal or will harm someone else, do not leave him or her alone. If he or she will not seek help or call 911, eliminate access to firearms or other potential tools for harm to self or others
- Call 988 (Suicide and Crisis Lifeline) for immediate support and guidance
- Call 911 or go to the nearest emergency room if there is imminent danger
- Stay calm and speak in a gentle, reassuring tone
- Listen without judgment and express that you care about their well-being
- Avoid arguing about whether suicide is right or wrong
De-escalation Techniques
Keep your voice calm and talk slowly. Listen to the person. Express support and concern. Let the person know that their life matters to you. Ask how you can help. Ask if they are thinking about suicide. Encourage the person to seek treatment or contact their health professional.
Additional de-escalation strategies include:
- Maintain a non-threatening posture and appropriate distance
- Acknowledge their pain and validate their feelings
- Avoid sudden movements or raising your voice
- Focus on the present moment rather than past events or future consequences
- Offer hope that the situation can improve with help
- Be honest and don't make promises you can't keep
When to Call Emergency Services
Contact emergency services immediately if:
- The person has made a suicide attempt or is actively harming themselves
- They have a specific plan and means to carry out suicide
- They are threatening to harm others
- They are experiencing psychosis or severe confusion
- They are under the influence of substances and at risk of harm
- You feel the situation is beyond your ability to manage safely
You can also call, text or chat with 988 to get guidance on how to start a conversation, even if you're not sure whether the situation constitutes an emergency.
Understanding Special Populations and Unique Challenges
Different groups face unique mental health challenges and may require tailored approaches to support.
Young People and Students
More young people, especially girls, are reporting poor mental health. Young people may be particularly vulnerable to social media pressures, academic stress, and identity development challenges. When supporting young people, consider:
- The influence of peer relationships and social dynamics
- Academic pressures and performance anxiety
- Digital communication preferences for reaching out
- Developmental stage and age-appropriate language
- Involvement of parents or guardians when appropriate and safe
Men and Mental Health
While women receive depression diagnoses more frequently, men face a drastically higher mortality rate from suicide, a trend that continues into 2026. A major contributor is the "friendship recession." 15% of men report having zero close friends, a fivefold increase since 1990. This social isolation correlates directly with adverse health outcomes. Males represent nearly 80% of all reported suicide deaths across the United States.
When supporting men in crisis, be aware that:
- Cultural expectations around masculinity may make it harder for men to express vulnerability
- Men may be more likely to express distress through anger or irritability
- Social isolation is a significant risk factor
- Activity-based conversations (during sports, working on projects) may be more comfortable
- Emphasizing practical problem-solving alongside emotional support may be helpful
Workplace Mental Health
While the crisis among the youth is acute, the American workforce is navigating its own set of psychological challenges that impact the national economy. Work-related stress has become a defining characteristic of the modern American labor market. A significant majority of the workforce reports feeling emotionally exhausted by their professional responsibilities.
Supporting colleagues or employees requires:
- Understanding workplace confidentiality and boundaries
- Awareness of Employee Assistance Programs and workplace resources
- Recognition that job security concerns may prevent help-seeking
- Sensitivity to power dynamics in workplace relationships
- Knowledge of workplace accommodations for mental health conditions
Creating a Crisis Plan: Proactive Preparation
If you frequently experience increased stress or symptoms related to mental health and substance use, consider making a written plan so people can better support you in your time of need. A simple plan can be written on an index card and kept in a pocket, bag, or on the refrigerator because it can be hard to remember important things during a crisis.
Components of an Effective Crisis Plan
A comprehensive crisis plan should include:
- Warning Signs: Personal indicators that a crisis may be developing
- Coping Strategies: Self-help techniques that have worked in the past
- Support Contacts: Names and phone numbers of trusted friends, family, and professionals
- Professional Resources: Therapist contact information, crisis hotlines, emergency services
- Medication Information: Current medications and prescribing physician
- Preferences: What helps and what doesn't during a crisis
- Safety Measures: Steps to take if suicidal thoughts emerge
Collaborative Planning
Individuals who have recurrent mental health crises may find it helpful to make a crisis plan with their care team. The strategy should include recommended contacts, medications, early warning signs, and what to do in a crisis.
When helping someone create a crisis plan:
- Involve them fully in the planning process
- Respect their preferences and autonomy
- Keep the plan accessible and easy to understand
- Review and update the plan regularly
- Ensure multiple people have copies of the plan
- Practice using the plan before a crisis occurs
Self-Care for Supporters: Protecting Your Own Well-Being
Supporting someone in crisis can be emotionally draining. It's essential to take care of your own mental health as well. Taking on the burden of a friend in emotional distress can be extremely stressful and draining so remember to recognize your limits and take care of your own emotional health.
Recognizing Compassion Fatigue and Burnout
Compassion fatigue occurs when the emotional demands of supporting others overwhelm your capacity to cope. Warning signs include:
- Feeling emotionally numb or detached
- Experiencing vicarious trauma from hearing about others' suffering
- Difficulty sleeping or persistent worry
- Irritability or resentment toward the person you're helping
- Physical symptoms like headaches, fatigue, or digestive issues
- Neglecting your own needs and relationships
- Feeling hopeless or ineffective in your support efforts
Essential Self-Care Strategies
Set boundaries: It's okay to take breaks and set limits on your availability. You can't pour from an empty cup, so be mindful of your own emotional reserves. Additional self-care practices include:
- Seek support: Talk to friends, family, or a mental health professional if you're feeling overwhelmed. It's perfectly fine to need support yourself while helping someone else
- Practice self-care: Make time for activities that help you relax and recharge. This might include exercise, hobbies, or simply taking a few quiet moments to breathe
- Maintain your own routines and healthy habits
- Engage in activities that bring you joy and fulfillment
- Practice stress-reduction techniques like meditation or deep breathing
- Stay connected with your own support network
- Consider joining a support group for caregivers or supporters
Setting Healthy Boundaries
Emotional support can be challenging, and it is important that everyone involved feels that they can set healthy boundaries. If a person feels unable to offer support, they should compassionately express this. Try something like, "I love you, and want to support you, but I feel overwhelmed right now. Let's find another way to get support."
Effective boundaries include:
- Clearly communicating your availability and limitations
- Recognizing that you cannot be someone's sole source of support
- Understanding that you are not responsible for "fixing" the person
- Knowing when to step back and encourage professional help
- Protecting your own time for rest and recovery
- Being honest about your emotional capacity
When to Seek Your Own Professional Support
Consider seeking professional help for yourself if:
- You're experiencing symptoms of anxiety, depression, or trauma
- Supporting someone is significantly impacting your daily functioning
- You're struggling with feelings of guilt, inadequacy, or resentment
- You need guidance on how to help someone effectively
- You're processing your own reactions to someone's crisis
- You need a confidential space to discuss your concerns
Cultural Competence and Sensitivity in Crisis Support
Effective crisis support requires awareness of how cultural background, identity, and lived experiences shape mental health perspectives and help-seeking behaviors.
Understanding Cultural Barriers
Cultural factors that may influence crisis support include:
- Stigma around mental health in certain communities
- Different cultural expressions of emotional distress
- Language barriers and communication preferences
- Religious or spiritual beliefs about mental health and healing
- Historical trauma and mistrust of mental health systems
- Family dynamics and collectivist versus individualist values
- Immigration status and related stressors
Culturally Responsive Approaches
To provide culturally sensitive support:
- Educate yourself about the person's cultural background without making assumptions
- Ask about their preferences for support and communication
- Respect cultural healing practices and integrate them when appropriate
- Be aware of your own cultural biases and assumptions
- Seek out culturally specific resources and providers when available
- Understand that family involvement may be more or less appropriate depending on cultural context
- Recognize that mental health terminology may not translate across cultures
Long-Term Support: Beyond the Immediate Crisis
Crisis intervention is just the beginning of the recovery journey. Long-term support plays a crucial role in preventing future crises and promoting sustained well-being.
Maintaining Connection After the Crisis
Once the immediate crisis has passed:
- Continue regular check-ins, even if brief
- Acknowledge progress and celebrate small victories
- Remain patient with setbacks and fluctuations in mood
- Support their engagement with ongoing treatment
- Help them identify and avoid triggers when possible
- Encourage healthy lifestyle habits and routines
- Foster connections with supportive communities
Supporting Recovery and Growth
Recovery is not linear, and supporting someone through this process requires:
- Understanding that healing takes time
- Recognizing that the person may need different types of support at different stages
- Encouraging autonomy and self-efficacy
- Helping them build resilience and coping skills
- Supporting their goals and aspirations beyond their mental health challenges
- Maintaining hope even during difficult periods
Resources and Where to Find Help
Having immediate access to crisis resources can make a critical difference in emergency situations.
National Crisis Resources
- 988 Suicide and Crisis Lifeline: Call or text 988 for 24/7 support (United States)
- Crisis Text Line: Text HOME to 741741 for free, 24/7 crisis support
- National Alliance on Mental Illness (NAMI) Helpline: 1-800-950-NAMI (6264)
- SAMHSA National Helpline: 1-800-662-4357 for substance abuse and mental health information
- The Trevor Project: 1-866-488-7386 for LGBTQ+ youth crisis support
- Veterans Crisis Line: Call 988 and press 1, or text 838255
- Disaster Distress Helpline: 1-800-985-5990 for disaster-related stress
Online Resources and Information
Reputable organizations offering mental health information and support include:
- National Alliance on Mental Illness (NAMI) - Education, support groups, and advocacy
- MentalHealth.gov - Government resource for mental health information
- National Institute of Mental Health - Research-based information on mental health conditions
- American Psychological Association - Mental health resources and therapist finder
- Mental Health America - Screening tools and local resources
Finding Professional Help
To locate mental health professionals:
- Psychology Today therapist directory
- Insurance provider directories
- Community mental health centers
- University counseling centers (for students)
- Employee Assistance Programs through employers
- Telehealth platforms for remote therapy
- Sliding-scale clinics for affordable care
Moving Forward: Creating a Culture of Support
The key is compassionate awareness, noticing changes in ourselves or others without judgment. By staying attuned to shifts in mood, behavior, or motivation, we give ourselves and those we love the best chance at early, life-changing support.
Creating a supportive environment extends beyond individual interactions. We can all contribute to a culture that prioritizes mental health by:
- Normalizing conversations about mental health
- Challenging stigma and misconceptions
- Advocating for accessible mental health services
- Educating ourselves and others about mental health
- Modeling healthy coping strategies and help-seeking behaviors
- Supporting mental health initiatives in our communities
- Being open about our own mental health journeys when appropriate
Conclusion: The Power of Compassionate Action
Anyone can have a mental health crisis at any time, in any community, and it's not always easy to recognize at first. But no one should have to face it alone. Knowing the warning signs, acting quickly, and connecting with trusted local resources can make a life-saving difference. Even just checking in with someone, offering to call a helpline with them, or staying present during a tough moment can be the first step toward recovery.
The ability to recognize warning signs and provide meaningful support during a mental health crisis is one of the most valuable skills we can develop. While it may feel overwhelming or uncomfortable at times, your willingness to reach out, listen without judgment, and connect someone with appropriate resources can literally save a life. Remember that you don't need to be a mental health professional to make a difference—you simply need to be present, compassionate, and willing to help.
A mental health crisis is a medical and psychological emergency—not a sign of weakness. It requires prompt attention, support, and often, professional treatment. Recognizing it early can mean the difference between manageable recovery and long-term complications.
As you move forward with this knowledge, remember to balance your desire to help with attention to your own well-being. Set appropriate boundaries, seek support when you need it, and recognize that being a supportive presence doesn't mean carrying the entire burden alone. By taking care of yourself, you ensure that you can continue to be there for others in their times of need.
Mental health challenges affect millions of people, but with increased awareness, reduced stigma, and compassionate action, we can create communities where everyone feels supported and empowered to seek help. Your role in this effort—whether as a friend, family member, colleague, or concerned community member—matters more than you may realize. Every conversation started, every resource shared, and every moment of genuine connection contributes to a world where mental health crises are met with understanding, support, and hope for recovery.
If you're reading this because you're concerned about someone in your life, trust your instincts. If you have a feeling that something is wrong, you're probably right. If you suspect your loved one is experiencing a mental health crisis, reaching out is the first step to providing the help he or she needs to get better. Don't wait for the perfect moment or the perfect words—simply show up with compassion, and be willing to walk alongside them on their journey toward healing.