burnout-and-resilience
How Work Stress Contributes to Burnout and What You Can Do About It
Table of Contents
Work stress has become one of the most pressing challenges facing modern professionals, with 66% of U.S. employees reporting feeling burnout in some form. The relationship between workplace stress and burnout is no longer just an individual concern—it has evolved into a systemic crisis affecting organizational performance, employee health, and economic productivity on a massive scale. Understanding how chronic work stress transforms into debilitating burnout is essential for creating healthier, more sustainable work environments.
The Current State of Work Stress and Burnout
The workplace stress epidemic has reached unprecedented levels. 72% of U.S. employees face moderate to very high stress at work, a six-year high, according to recent research. This isn't a temporary spike—it represents a fundamental shift in how work affects our mental and physical well-being.
More than half of the U.S. workforce (55%) is experiencing burnout, and the consequences extend far beyond individual discomfort. Workplace stress has been reported to cause 120,000 deaths in the US each year, making it a significant public health concern that rivals other major health risks.
The economic impact is staggering. The World Health Organization estimates that stress and burnout cost the global economy nearly $1 trillion each year in lost productivity. For individual organizations, the costs manifest through increased absenteeism, reduced productivity, higher turnover rates, and escalating healthcare expenses.
Understanding Work Stress: More Than Just Pressure
Work stress is the physical and emotional response that occurs when job demands exceed an individual's capacity to cope. While some level of stress can be motivating and productive, chronic workplace stress creates a sustained state of physiological and psychological strain that damages health and performance.
The World Health Organization classifies burnout as an occupational phenomenon caused by chronic workplace stress that has not been successfully managed. This classification is crucial—it recognizes burnout not as a personal failing but as a systemic workplace issue requiring organizational solutions.
Primary Sources of Work Stress
Understanding what drives workplace stress is the first step toward addressing it. Research has identified several key stressors that consistently contribute to employee burnout:
- Excessive workload and unrealistic deadlines: Heavy workloads remain the top driver, reported by 35% of respondents
- Lack of control over work processes: Jobs that demand high performance but offer little autonomy create particularly toxic stress conditions
- Poor workplace relationships: Interpersonal conflicts, lack of support from colleagues, and toxic team dynamics amplify stress levels
- Job insecurity: Economic uncertainty and fear of job loss create chronic anxiety that compounds other stressors
- Insufficient support from management: Only 42% of burned-out workers have told their manager about their burnout, and among those who do speak up, 42% say their manager takes no action to help reduce their burnout
- Lack of recognition: The share of workers who say lack of reward or recognition fuels their burnout nearly doubled in a single year, jumping from 17% in 2025 to 32% in 2026
- Work-life boundary erosion: Less than half (49%) of U.S. workers say they feel comfortable disconnecting after work or while on vacation
The Physiology of Work Stress
When we encounter workplace stressors, our bodies activate the stress response system. The hypothalamic-pituitary-adrenal (HPA) axis triggers the release of cortisol and other stress hormones, preparing us for "fight or flight." This response is beneficial for short-term challenges, but when activated continuously by chronic work stress, it becomes destructive.
Research links persistent HPA hyperactivation to hypertension, endothelial damage, and dyslipidemia — all recognized risk factors for heart attacks and strokes. The body simply wasn't designed to maintain this heightened state of alert indefinitely.
What is Burnout? Recognizing the Three Dimensions
The World Health Organization (WHO) defines burnout as an occupational phenomenon resulting from persistent stress in the workplace, characterized by low energy, "checking out" or increased mental distance from a job, and reduced professional productivity.
Burnout manifests through three core dimensions that distinguish it from ordinary stress or fatigue:
1. Emotional Exhaustion
This is the most recognizable component of burnout—a profound sense of being emotionally drained and depleted. 44% of U.S. employees feel burned out at work, 45% feel emotionally drained, and 51% feel "used up" at the end of the workday. This isn't the normal tiredness that comes from a busy day; it's a deep exhaustion that doesn't improve with rest.
2. Cynicism and Detachment
As burnout progresses, individuals develop negative, cynical attitudes toward their work and the people they work with. This depersonalization serves as a psychological defense mechanism—by emotionally distancing themselves from their work, burned-out employees attempt to protect themselves from further emotional harm.
3. Reduced Professional Efficacy
Burnout erodes confidence in one's abilities and creates feelings of incompetence. Tasks that once felt manageable become overwhelming, and the quality of work deteriorates, creating a vicious cycle of declining performance and increasing stress.
Common Symptoms and Warning Signs
Recognizing burnout early is crucial for intervention. Key symptoms include:
- Physical symptoms: Chronic fatigue, sleep disturbances, frequent headaches, gastrointestinal problems, and weakened immune function
- Emotional symptoms: Increased irritability, mood swings, anxiety, depression, and feelings of hopelessness
- Cognitive symptoms: Difficulty concentrating, memory problems, reduced creativity, and impaired decision-making
- Behavioral symptoms: Withdrawal from responsibilities, procrastination, increased absenteeism, and substance use as a coping mechanism
- Interpersonal symptoms: Conflicts with colleagues, isolation from coworkers, and deteriorating relationships outside of work
The Pathway from Work Stress to Burnout
Burnout doesn't happen overnight—it's the result of prolonged exposure to workplace stressors without adequate recovery or support. Understanding this progression helps identify intervention points where the trajectory can be altered.
Stage 1: The Honeymoon Phase
Initially, employees may feel energized by new challenges and committed to their work. Stress is present but manageable, and individuals may even thrive under pressure. However, if demands remain high without adequate resources or support, this phase is unsustainable.
Stage 2: Stress Onset
As stressors persist, the first signs of strain appear. Sleep quality declines, concentration wavers, and productivity begins to suffer. Physical symptoms like headaches or muscle tension may emerge. At this stage, stress is still reversible with appropriate interventions.
Stage 3: Chronic Stress
Without intervention, stress becomes chronic. Chronically elevated stress hormones suppress immune function, leading to increased illness, frequent colds, and slower recovery times. Employees may experience persistent anxiety, irritability, and a sense of being overwhelmed. Work performance noticeably declines.
Stage 4: Burnout
At this stage, symptoms become severe and pervasive. The emotional exhaustion, cynicism, and reduced efficacy that characterize burnout are fully present. Burnt-out employees are nearly three times more likely to say they plan to leave their employer in the coming year.
Stage 5: Habitual Burnout
If burnout continues unaddressed, it becomes embedded in daily life. Physical and mental health problems become chronic, and the individual may develop serious conditions like depression, anxiety disorders, or cardiovascular disease.
How Stress Mechanisms Lead to Burnout
Several interconnected mechanisms explain how chronic work stress transforms into burnout:
- Resource depletion: Constant stress depletes mental and physical resources faster than they can be replenished, leaving individuals without the capacity to cope effectively
- Cortisol dysregulation: Prolonged stress disrupts the body's cortisol rhythm, leading to fatigue, sleep problems, and impaired immune function
- Learned helplessness: When efforts to control or reduce stressors repeatedly fail, individuals develop a sense of helplessness that undermines motivation and engagement
- Emotional exhaustion cascade: As emotional resources deplete, individuals withdraw psychologically to protect themselves, leading to cynicism and detachment
- Negative work environment amplification: Toxic workplace cultures, lack of support, and poor leadership compound stress and accelerate burnout progression
- Social isolation: Burnout often leads to withdrawal from colleagues, eliminating a crucial buffer against stress and creating a downward spiral
The Health Consequences of Chronic Work Stress and Burnout
The impact of workplace stress extends far beyond feeling tired or frustrated. Chronic stress and burnout have serious, measurable effects on both physical and mental health.
Cardiovascular Health
Many studies suggest that psychologically demanding jobs that allow employees little control over the work process increase the risk of cardiovascular disease. Long-term work stress raises blood pressure and increases the risk of cardiovascular problems, with studies showing that high-stress jobs can increase heart attack risk by up to 23%.
The FINRISK Study found that individuals experiencing heavy, sustained stress had a life expectancy roughly 2.8 years shorter than their less-stressed peers—nearly three years of life lost to chronic workplace stress.
Mental Health Disorders
Depression and anxiety are estimated to cost the global economy US $1 trillion each year in lost productivity, based on the loss of an estimated 12 billion working days each year due to these conditions, which frequently arise from chronic workplace stress and burnout.
The relationship between work stress and mental health is bidirectional. Research shows that physical disorders such as hypertension and diabetes — themselves outcomes of stress — can in turn worsen psychological wellbeing, creating a feedback loop that is difficult to interrupt without addressing both dimensions simultaneously.
Musculoskeletal Disorders
On the basis of research by NIOSH and many other organizations, it is widely believed that job stress increases the risk for development of back and upper-extremity musculoskeletal disorders. Constant stress leads to muscle tension, which can result in tension headaches, neck and back pain, and unexplained fatigue.
Immune System Suppression
Chronic stress compromises immune function, making individuals more susceptible to infections and illnesses. Chronically elevated stress hormones suppress immune function, leading to increased illness, frequent colds, and slower recovery times, though many don't connect their recurring illnesses to workplace stress.
Digestive Problems
The gut-brain connection means stress directly impacts digestive health, with work-related stress commonly triggering irritable bowel syndrome (IBS), bloating, nausea, and other gastrointestinal problems.
Healthcare Costs
Health care expenditures are nearly 50% greater for workers who report high levels of stress. This increased healthcare utilization reflects the wide-ranging physical and mental health consequences of chronic workplace stress.
Who is Most Vulnerable to Burnout?
While anyone can experience burnout, certain groups face disproportionately high risks due to demographic, occupational, and organizational factors.
Generational Differences
Younger workers are experiencing burnout at alarming rates and at much earlier ages than previous generations. Burnout disproportionately affects younger workers, with rates highest among Gen Z (66%), followed by Millennials (58%), Gen X (53%), and Baby Boomers (37%).
The average American experiences peak burnout at 42 years old, but Gen Z and Millennial respondents reported reaching their highest levels of stress at an average age of just 25—17 years earlier than the traditional peak. 70% of Gen Z and Millennial employees reported experiencing symptoms of burnout within the last year.
Work Arrangements
Burnout is elevated among fully remote (61%) and hybrid (57%) employees. Fully remote employees are more likely to experience anger, sadness, and loneliness than hybrid counterparts, and report higher stress levels (45%) compared to on-site workers (38-39%).
Interestingly, hybrid work may represent the sweet spot for managing remote burnout, with Gallup's research finding that while fully remote workers report higher engagement (31%), only 36% say they are thriving in their lives overall – compared to 42% of hybrid workers.
Industry-Specific Risks
Healthcare roles consistently show some of the highest burnout prevalence among major professions, with primary care physicians reporting burnout rates ranging from about 46% to 58%, with overall healthcare worker burnout rising over time.
The Role of Belonging
Workplace culture significantly influences burnout risk. Employees who feel they belong experience far less workplace stress (30%, compared to 56%) and lower levels of burnout (55%, compared to 78%), compared to employees who don't feel they belong.
The Organizational Impact of Burnout
Burnout isn't just an individual health issue—it creates substantial costs for organizations and undermines business performance across multiple dimensions.
Productivity Losses
Research shows that work stress causes psychological pain which, in turn, leads employees to exhibit lower performance levels, with psychological wellbeing being the strongest predictor of self-assessed employee productivity.
About 1 million workers are absent on any given day because of work-related stress, translating into staggering lost productivity across the U.S. Global employee disengagement costs the world economy $438 billion in lost productivity, with Gallup's State of the Global Workplace 2025 report finding that global engagement fell to 21% last year.
Employee Turnover
Workplace stress is responsible for 40% of employee turnover in the United States. The costs of turnover extend beyond recruitment and training—organizations lose institutional knowledge, experience disruptions in team dynamics, and face increased workloads for remaining staff that can accelerate their burnout.
One in four employees say they have considered quitting their jobs due to mental health concerns, and 7% did quit because of related challenges.
Engagement Collapse
Employee engagement has plummeted from 88% in 2025 to just 64% in 2026, a 24-percentage-point collapse in a single year, representing a massive withdrawal of discretionary effort across the workforce. More than half of workers (52%) now say burnout directly drags down their engagement, up from 34% the previous year.
Customer Service and Quality
Burnout is a threat to organizational performance, undercutting efficiency, innovation, customer service, and retention. When employees are emotionally exhausted and disengaged, the quality of customer interactions inevitably suffers.
Comprehensive Strategies to Combat Work Stress and Prevent Burnout
Addressing workplace stress and preventing burnout requires coordinated action at multiple levels—organizational policies, management practices, and individual strategies all play crucial roles.
Organizational-Level Interventions
Organizations have the greatest power to address the root causes of workplace stress by redesigning work systems and creating supportive cultures.
Redesign Work Demands
- Conduct workload audits: Regularly assess whether workloads are realistic and sustainable
- Provide adequate resources: Ensure employees have the tools, time, and support needed to meet expectations
- Set realistic deadlines: Build buffer time into project timelines to account for unexpected challenges
- Distribute work equitably: Monitor workload distribution to prevent overburdening high performers
- Eliminate unnecessary tasks: Regularly review processes to identify and remove work that doesn't add value
Increase Employee Control and Autonomy
- Offer flexible work arrangements: Allow employees to adjust schedules and work locations when possible
- Involve employees in decision-making: Give workers input on processes that affect their work
- Provide choice in assignments: When feasible, let employees select projects that align with their interests and strengths
- Support skill development: Invest in training that increases employees' capability and confidence
Build a Supportive Culture
- Foster psychological safety: Create environments where employees feel safe expressing concerns without fear of retaliation
- Encourage open communication: Establish regular channels for feedback and dialogue between employees and management
- Promote team collaboration: Design work to facilitate cooperation rather than competition
- Recognize and reward contributions: Implement meaningful recognition programs that acknowledge employee efforts
- Address toxic behaviors: Take swift action against bullying, harassment, and other destructive behaviors
Provide Mental Health Resources
- Offer comprehensive Employee Assistance Programs (EAPs): Provide confidential counseling and support services
- Include mental health in benefits: Ensure health insurance covers mental health treatment with reasonable copays and provider networks
- Train managers in mental health awareness: Equip leaders to recognize signs of stress and burnout and respond appropriately
- Reduce stigma: Leadership should openly discuss mental health to normalize seeking help
- Create wellness programs: Implement initiatives that support physical activity, nutrition, and stress management
Management and Leadership Strategies
Managers play a critical role in either buffering employees from stress or amplifying it. Effective leadership practices can significantly reduce burnout risk.
Develop Supportive Management Practices
- Check in regularly: Have frequent one-on-one conversations about workload, challenges, and well-being
- Listen actively: When employees express concerns, listen without judgment and take their feedback seriously
- Take action on concerns: Address the 42% gap where managers take no action when employees report burnout
- Model healthy behaviors: Demonstrate work-life balance, take vacations, and avoid after-hours emails
- Provide clear expectations: Ensure employees understand priorities and have clarity about their roles
- Offer constructive feedback: Balance correction with recognition and focus on development
Manage Workload Proactively
- Monitor employee capacity: Track workloads and watch for signs of overload
- Redistribute work when needed: Be willing to adjust assignments when someone is overwhelmed
- Protect time for deep work: Help employees block out uninterrupted time for focused tasks
- Limit meeting overload: Be judicious about meeting frequency and duration
- Respect boundaries: Avoid contacting employees outside work hours except for genuine emergencies
Individual Strategies for Employees
While organizational change is essential, individuals can also take steps to manage stress and build resilience against burnout.
Develop Effective Time Management
- Prioritize ruthlessly: Focus on high-impact tasks and learn to say no to low-value demands
- Use time-blocking: Schedule specific time periods for different types of work
- Break large projects into smaller tasks: Make overwhelming projects manageable by dividing them into concrete steps
- Minimize multitasking: Focus on one task at a time for better quality and efficiency
- Build in buffer time: Don't schedule every minute—leave space for unexpected issues
Set Boundaries
- Establish clear work hours: Define when your workday begins and ends
- Create transition rituals: Develop routines that help you mentally shift between work and personal time
- Limit after-hours communication: Turn off work notifications outside of work hours
- Protect personal time: Schedule activities you enjoy and treat them as non-negotiable commitments
- Take regular breaks: Step away from work throughout the day to recharge
Build Physical and Mental Resilience
- Exercise regularly: Physical activity reduces stress hormones and improves mood
- Prioritize sleep: Aim for 7-9 hours of quality sleep to support recovery and cognitive function
- Practice stress-reduction techniques: A 2025 randomized controlled trial found that participants who used short, guided meditation sessions experienced a 27% reduction in perceived stress compared to a control group
- Maintain healthy nutrition: Eat regular, balanced meals to support energy and mood stability
- Limit alcohol and caffeine: These substances can disrupt sleep and exacerbate anxiety
Cultivate Social Support
- Build workplace relationships: Develop connections with colleagues who can provide support and perspective
- Seek mentorship: Find experienced professionals who can offer guidance and advice
- Maintain relationships outside work: Invest in friendships and family connections that provide emotional support
- Join professional communities: Connect with others in your field to share experiences and strategies
- Don't isolate: When stressed, resist the urge to withdraw—connection is protective
Seek Professional Help When Needed
- Recognize when stress exceeds your capacity: Don't wait until burnout is severe to seek help
- Use Employee Assistance Programs: Take advantage of confidential counseling services
- Consider therapy: A mental health professional can provide strategies tailored to your situation
- Consult your doctor: Physical symptoms of stress warrant medical evaluation
- Explore medication if appropriate: For some individuals, medication can be a helpful component of treatment
The Critical Role of Work-Life Balance
Achieving sustainable work-life balance is not a luxury—it's a necessity for preventing burnout and maintaining long-term health and productivity. The erosion of boundaries between work and personal life has become a major driver of the current burnout crisis.
Why Work-Life Balance Matters
Work-life balance allows for recovery from work demands. Just as muscles need rest after exercise to grow stronger, our mental and emotional resources require downtime to replenish. Without adequate recovery time, stress accumulates and burnout becomes inevitable.
Balance also provides perspective. When work consumes all our time and energy, we lose sight of other sources of meaning and identity. This makes us more vulnerable to work-related setbacks and reduces our overall life satisfaction.
Practical Strategies for Better Balance
Create Clear Boundaries
- Designate a workspace: If working from home, create physical separation between work and living spaces
- Establish start and end times: Treat your workday like you would an office job with defined hours
- Communicate boundaries: Let colleagues know when you're available and when you're not
- Use technology intentionally: Turn off work notifications during personal time
- Create transition rituals: Develop routines that signal the end of the workday, like a walk or changing clothes
Protect Personal Time
- Schedule personal activities: Put personal commitments on your calendar with the same priority as work meetings
- Take all your vacation time: Use your full vacation allotment and truly disconnect during time off
- Plan regular breaks: Schedule short breaks throughout the workday to step away from your desk
- Pursue hobbies and interests: Engage in activities that bring joy and have nothing to do with work
- Invest in relationships: Make time for family and friends who provide emotional support and connection
Manage Energy, Not Just Time
- Identify your peak hours: Schedule demanding work during times when you have the most energy
- Take strategic breaks: A two-minute breathing exercise immediately after a tense meeting intervenes at exactly the moment your nervous system needs it most
- Alternate task types: Switch between mentally demanding and less intensive work to prevent fatigue
- Protect sleep: Prioritize adequate rest as the foundation of energy management
- Nourish yourself: Eat regular, healthy meals to maintain stable energy throughout the day
Emerging Trends and Future Considerations
The workplace continues to evolve, bringing new stressors and requiring adaptive strategies for burnout prevention.
Technology and AI Anxiety
13% of employees report that being worried about how AI will impact their role is driving their burnout. As artificial intelligence and automation reshape work, organizations need to address employee concerns about job security and provide training to help workers adapt to technological changes.
Economic Uncertainty
Economic uncertainty is compounding workplace stress, with ongoing concerns about inflation, job market volatility, and geopolitical instability making workers feel trapped, with a ResumeBuilder.com survey finding that six in ten workers are "job hugging," clinging to their current positions out of fear rather than satisfaction, creating a toxic dynamic where burned-out employees stay in roles that are making them sick.
The Hybrid Work Challenge
Organizations are still learning how to optimize hybrid work arrangements. While 67% of workers say they prefer a hybrid work setup over fully remote or fully in-office arrangements, implementing hybrid models that provide flexibility while maintaining connection and support remains a work in progress.
The Importance of Preventive Approaches
One of the most important shifts in stress research is the move from reactive treatment to proactive prevention, with data consistently showing that daily micro-interventions are more effective at reducing the physiological markers of chronic stress than occasional wellness initiatives.
Creating a Culture of Well-Being
Ultimately, preventing burnout requires more than individual interventions or isolated programs—it demands a fundamental shift in organizational culture toward prioritizing employee well-being as essential to business success.
Leadership Commitment
Culture change starts at the top. Leaders must genuinely prioritize well-being, not just pay lip service to it. This means making decisions that sometimes sacrifice short-term productivity for long-term sustainability, modeling healthy behaviors, and holding managers accountable for supporting their teams' well-being.
Systemic Solutions Over Individual Responsibility
The World Health Organization classifies burnout as an occupational phenomenon caused by chronic workplace stress that has not been successfully managed—it is not a personal failing, it is a systemic problem with measurable costs. Organizations must resist the temptation to frame burnout as an individual resilience issue and instead address the workplace conditions that create it.
Measuring and Monitoring
What gets measured gets managed. Organizations should regularly assess employee stress levels, burnout symptoms, and engagement through surveys and other tools. Low morale, health and job complaints, and employee turnover often provide the first signs of job stress. Tracking these indicators allows for early intervention before problems become crises.
Continuous Improvement
Creating a culture of well-being is an ongoing process, not a one-time initiative. Organizations should regularly solicit employee feedback, pilot new approaches, evaluate what works, and continuously refine their strategies based on results and changing needs.
The Business Case for Addressing Burnout
Some employers worry that prioritizing employee well-being will compromise productivity and profitability. However, research findings challenge this belief, showing that stressful working conditions are actually associated with increased absenteeism, tardiness, and intentions by workers to quit their jobs—all of which have a negative effect on the bottom line.
Employees who feel like their mental health is supported are twice as likely to feel no burnout or depression. For every $1 spent on ordinary mental health concerns, employers see a $4 return in productivity gains.
The costs of ignoring burnout are substantial and measurable. Beyond the direct healthcare expenses and productivity losses, organizations face the hidden costs of reduced innovation, damaged customer relationships, diminished employer brand, and the loss of institutional knowledge when experienced employees leave.
Conversely, organizations that successfully address workplace stress and prevent burnout gain competitive advantages through higher employee engagement, better retention, enhanced productivity, improved customer service, and stronger ability to attract top talent.
Resources and Support
Numerous organizations provide resources for understanding and addressing workplace stress and burnout:
- National Institute for Occupational Safety and Health (NIOSH): Offers research-based information on workplace stress and prevention strategies at https://www.cdc.gov/niosh/topics/stress/default.html
- American Psychological Association: Provides resources on work stress and mental health at https://www.apa.org/topics/healthy-workplaces
- World Health Organization: Offers global perspectives on occupational health and burnout at https://www.who.int/health-topics/occupational-health
- The American Institute of Stress: Provides education and tools for stress management at https://www.stress.org
- Mental Health America: Offers workplace mental health resources and screening tools at https://www.mhanational.org/workplace-mental-health
Moving Forward: A Call to Action
The workplace stress and burnout crisis demands urgent attention from all stakeholders—employers, managers, employees, policymakers, and society at large. Stress, burnout at work, and mental health challenges facing employees are intensifying, impacting everything from productivity to retention, and understanding these trends is the first step toward building a truly supportive and resilient organization.
For employers, the path forward requires acknowledging that employee well-being is not separate from business success—it's fundamental to it. Organizations must move beyond superficial wellness perks to address the root causes of workplace stress through thoughtful work design, supportive management practices, and genuine cultural change.
For managers, the challenge is to recognize your pivotal role in either protecting your team from burnout or contributing to it. Develop the skills to have meaningful conversations about workload and well-being, take action when employees express concerns, and model the healthy behaviors you want to see in your team.
For employees, remember that experiencing stress and burnout is not a personal failure. While individual strategies for managing stress are valuable, don't hesitate to advocate for systemic changes in your workplace. Speak up about unsustainable conditions, use available resources, and seek professional help when needed.
Despite the strong evidence that work-related stress impacts millions of Americans and has significant health impacts, workplace stress is often considered a normal part of being an adult, but experiencing significant work stress and even burnout does not have to be the norm—workers, managers, and business owners can all take steps to address their own workplace stress and develop a safe and empathetic workplace environment.
The current crisis of workplace stress and burnout is not inevitable. It's the result of specific organizational practices, cultural norms, and systemic factors—all of which can be changed. By understanding how work stress contributes to burnout and implementing evidence-based strategies at multiple levels, we can create workplaces that support both human flourishing and organizational success.
The question is not whether we can afford to address workplace stress and burnout—it's whether we can afford not to. The health of our workforce, the sustainability of our organizations, and the well-being of our society depend on getting this right.